Frequently Asked Questions
We do not currently offer free shipping. However, this may be added at some point. We apologize.
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
![Karat 12 oz Double-Wall Insulated Coffee Cup [500 Count] White Disposable Paper Hot Cup - Rolled Rim for Hot Beverages, 90mm (C-KIC512W)](http://www.true-desk.com/cdn/shop/files/51M7U0jN3CL._AC_SX679_6e384f08-3a03-49eb-a410-bf11a103272d.jpg?v=1770711668&width=1445)